bit more about me
A creator by passion, a User Experience professional by choice, a Software Consultant by background, and an enthusiastic artist by interest.
What i do
I enjoy problem-solving, and by putting my knowledge of user-centered design and software consulting experience into practice, I am focussed at producing design solutions for easy-to-use, meaningful and engaging experiences by empathising with users and understanding business requirements. The range of skills in design, technology, and management gives me the vision to look at problems from a holistic perspective which allows me to be vigilant about implementations, both technical and organisational, influencing the success of the project.
"Navneet did an exceptional job on recent projects. He is very productive and a multi-skilled person with vast knowledge. On top of it, he is careful, proactive, self motivated and intelligent team player. It was a pleasure working with him. Highly recommended."
Technical Lead, Westpac Banking Corporation, Australia
What i did before UX
I have over four years of international IT consulting experience in conceptualising and building W3C standard compliant desktop, mobile and responsive interfaces using front-end development techniques and principles. During these years, I served roles of UI Developer and Project Coordinator for Banking, Insurance and Healthcare projects at UX Team of DESS group at Tata Consultancy Services-Australia and India.
Who I have worked with
What i believe in
"Learning never stops" and "There is always a scope of improvement" have always been my mantras for growth, both individually and professionally. I also believe that a person learns most from people around, which makes me genuinely interested in interacting with people, especially from different cultures.
What i like
Creative things always fascinate me, which molds me into a natural admirer of art and design in any form. I am an amateur photographer, a student of Indian Classical vocal music and an occasional painter. When it comes to sports, I follow Cricket religiously; that must have sounded like a typical Indian!
a peek into my profile
Tata Consultancy Services, Pune Aug 2018 - Present
Leading an enterprise-level design transformation for one of the largest general insurance provider company in India.
Tata Consultancy Services, Pune Apr 2018 - Aug 2018
Led a team of 4 in addition to user research and interaction design activities to deliver a design solution for a store management app.
UI/UX Researcher & Designer
Tata Consultancy Services, Pune Nov 2017 - Apr 2018
User research and interaction design activities at Pune Design Centre of TCS to deliver design solutions for web, desktop and mobile apps.
Assistant UX Researcher
Sony Computer Entertainment, London Nov 2017 - Apr 2018
Conducted lab-based usability evaluation of video games for PS4 VR headsets under the guidance of Senior UX Researcher.
Mobile Business Ventures-UCL, London Jan-2016 to July-2016
Collaborated in UCL's entrepreneurial program to develop a mobile app to streamline the treatment process of a reproductive disease.
Lead UI Developer/Project Coordinator
Tata Consultacy Services, Sydney Oct 2013 - Sep 2015
Managed UI development, maintenance and code deployment for client’s public websites by collaborating with interdisciplinary teams, in an onshore-offshore model, at the client site.
Tata Consultacy Services, Pune Mar 2011 - Sep 2013
Development of user interfaces for web applications at User Experience team of Digital Enterprise Services and Solutions group of TCS.
Msc, Human Computer Interaction
University College London Sep, 2015 - Sep, 2016
Distinction awarded to the thesis in Masters in Human Computer interaction with Ergonomics at University College London, UK.
View thesis at UCL's website
B Engg, Information Technology
Rajiv Gandhi Tech University Sep, 2006 - June, 2010
First Division in Bachelor of Engineering in IT at Technocrats Institute of Technology affiliated to Rajiv Gandhi Technical University, India.
- User Research
- Task Analysis
- Persona Creation
- Rapid Prototyping
- Physical Computing
- Digital Fabrication
- Usability Evaluation
- Arduino IDE
- UX Strategy
- Process Modelling
- Design Thinking
- User-Centred Design
A look at some of my work
A novel tangible interface to enhance public engagement with facilities at Queen Elizabeth Olympic Park - an IOT enabled future smart city.
Role UX Researcher/Designer Methods Questionnaires, Sketching, AB Testing, Physical Computing, Digital Fabrication, Rapid prototyping, Observation, Concept Evaluation, Video Analysis
Affects of passive/second-hand smoking are equally hazardous to smoking. Notoco is a wearable design concept to avoid passive smoking.
Role Interaction Designer Methods Sketching, Physical Computing, Digital Fabrication, Rapid prototyping, Usability Evaluation
InHand is an assistive-technology design concept to improve dexterity of people with arthritic hands through a hand exercise therapy management system.
Role UX Researcher/Designer Methods Interviews, Survey Design, Persona creation, Sketching, Thematic Analysis, Usability Testing
Companion is a mobile app concept to streamline the treatment process for a reproductive disease to improve patient experience and minimise staff workload.
Role UX Researcher/Designer Methods Interviews, Thematic Analysis, Competitor Analysis, User Journeys, Sitemap, Wireframing, Usability Evaluation
Usability evaluation of ‘Finding a service’ function of desktop website of Brook- sexual health services provider for people under 25.
Role Usability Analyst Methods Heuristic Evaluation, Think aloud, Thematic Analysis, Wireframing
Hotel Kiosk Design
Kiosk design concept to ease the check-in/check-out process for users of all capacities and abilities by using Universal Design methods.
Role UX Researcher/Designer Methods Agile, Contextual Inquiry, Task Analysis, Thematic Analysis, Persona Creation, Wireframing, Ergonomic Fitting Trials, Think aloud
Westpac customer self service
Aug 2013 – Sep 2015
The project was focussed on continuous improvement and maintenance of public websites for three brands - StGeorge, BankSA and Bank of Melbourne under Westpac Banking Corporation, Australia.
- Performed requirement analysis, onshore-offshore coordination and task allocation
- Developed desktop, mobile and responsive interfaces, and integrated them into existing application
- Created content items and webpage renderings using Vignette-CMS
- Led a development team of 4 members and earned "Spark Award '14" nomination for successful coordination of web development activities
- Estimated efforts involved for various business cases in terms of man hours and function points
Sep 2012 - July 2013
Humana launched a new consumer facing website that incorporated major brand standards change, new Front-End technologies and frameworks, implementation with a new enterprise CMS in Sitecore and new Back-End frameworks based on .NET Model View Controller-3 architecture. Our team was responsible for building the Medicare portal of the web application
Domain Healthcare Location Pune, India Role Lead UI Developer Technology HTML5, CSS3, LESS, JQuery, MVC3, Sitecore CMS
- Developed user interface and components using Boilerplate templates and 960 grid system
- Integrated UI components and markup with CSHTML files to create Views using concepts of Model-View-Controller architecture in .Net framework
- Created Sitecore content item and built page renderings as per the web content management best practices
- Led a Development team of 3 members and mentored new joiners for application and domain familiarization
- Gathered requirements from clients and business analysts during each release phase and successfully executed project using Agile Scrum methodology
- Conducted training on HTML5, CSS3 and JQuery for new joiners
ICICI Prudential Digitization
Apr 2012 - Aug 2012
ICICI Prudential Digitization was aimed at building a public facing web application allowing customers to select, customize, review and buy products online.
- Performed requirements gathering and analysis
- Developed web pages using XHTML and div based layout
- Integration of developed UI with JSP pages in Java-Spring framework
- Participated in review meetings with management and Technical Leads to suggest constructive alterations for positive evolvement of the application